Terms and conditions
General conditions of Sale
Normic & Cars S.r.l.s.
Via G. Galilei 123/A 35020 Albignasego (Padova) – Italy
Listed below are the terms and conditions of sale for transactions that apply on aquamike.eu.
Please consider and read these terms carefully and print a copy for future reference before purchasing any product.
All contracts for the purchase of products, concluded through the aforementioned site and according to the procedures indicated below, between the seller and the buyer, will be governed by these General Conditions. The conditions contained in this document may be modified without notice and will be valid from the date of publication on the site.
Acceptance of the general conditions of sale
The contract stipulated between Normic & Cars S.r.l.s. and the Customer must be considered concluded with the acceptance, even if only partial, of the order by Normic & Cars S.r.l.s. This acceptance is considered tacit, unless otherwise communicated in any way to the Customer. By placing an order in the various ways provided, you declare that you have read all the information provided to you during the purchase procedure, and that you fully accept the general and payment conditions transcribed below.
Once the online purchase procedure has been completed, the Customer will print or save an electronic copy and in any case keep these general conditions of sale, in compliance with the provisions of the Consumer Code. Any right of the Customer to compensation for damages or indemnity is excluded, as well as any contractual or extra-contractual liability for direct or indirect damages to persons and/or things, caused by the non-acceptance, even partial, of an order.
All prices on the site are to be understood as prices to the public and, therefore, inclusive of VAT. Normic & Cars S.r.l.s. reserves the right to change prices at any time, without notice.
The packaging is included in the price; and Normic & Cars S.r.l.s. reserves the right to promote special offers with discounts and temporary price reductions.
The rules established by Legislative Decree 6 September 2005, n. 206 (Consumer Code) and where applicable by the provisions of Legislative Decree 09/04/2033, n. 70, which provide for the possibility for the purchaser to exercise the right of withdrawal. These rules apply to natural persons, i.e. consumers, who act for purposes that can be considered unrelated to their commercial activity. Therefore, purchases made by resellers and companies are excluded from the right of withdrawal.
The consumer has the right, within 14 (fourteen) days starting from the day on which the products purchased on the site are delivered, to exercise the right of withdrawal. This right consists in the right to return the purchased goods to the seller and in the consequent reimbursement of the purchase price.
Method of purchase
The Customer can only purchase the products present in the aquamike.eu electronic catalog at the time the order is placed and which can be viewed at the aquamike.eu address as described in the relevant information sheets.
The technical information entered on the aquamike.eu site faithfully reproduces that of the manufacturer of the goods included in the catalogue. Normic & Cars S.r.l.s. therefore, reserves the right to modify the technical information of the products to adapt them to those provided by the manufacturers, without the need for any prior notice.
It is understood that the image accompanying the description of a product may not be perfectly representative of its characteristics, and may differ in colour, size, accessory products present in the figure. All purchase support information is to be understood as simple generic information material, not referable to the real characteristics of each individual product.
Receipt of the order is confirmed by aquamike.eu via an e-mail reply, sent to the e-mail address communicated by the Customer. This confirmation message will contain the date and time of execution of the order and a ‘Customer Order Number’, to be used in any further communication with aquamike.eu. The message includes all the data entered by the Customer who undertakes to verify its correctness and to promptly communicate any corrections, in the manner described in this document. In the event of non-acceptance of the order, aquamike.eu guarantees timely communication to the Customer.
Payment cards with the following circuits are accepted:
Visa – Visa Electron – MasterCard – Amex
No computer archive of aquamike.eu contains, stores or otherwise processes your payment card data. In no case Normic & Cars S.r.l.s. it can therefore be held responsible for any fraudulent and improper use of credit cards and related data contained therein by third parties, upon payment for products purchased on the aquamike.eu online shop.
Exclusion of withdrawal
The right of withdrawal does not apply to products that are not intact and in their original packaging.
In the case of software products that require activation from the manufacturer, the right of withdrawal can be exercised only if the software has not been registered with the manufacturer.
In the case of promotional sales of combined products, the right of withdrawal can only be exercised by returning both goods purchased, given the constraint of the accessory nature of the promotional good compared to the first.
Return of goods
The return request must be sent by registered letter with return receipt within 10 days from the date of receipt of the goods to the following address: Normic & Cars S.r.l.s. – Via G.Galilei 123/A 35020 Albignasego (PD) – Italy .
The communication can be sent, within the same period, also by telegram, e-mail, provided that it is confirmed by registered letter with acknowledgment of receipt within the following 48 hours.
In the request, which must be signed and dated by the buyer, it is necessary to indicate the details of the shipping document, the list of items to be returned and the bank details on which to obtain the refund.
After obtaining the return authorization code from the aquamike.eu Customer Service, it is necessary to place the goods, complete with any accessories, in the original packaging.
This envelope must then be packed in such a way as to protect it from any damage, writing or alteration. Put the return authorization code and the order number on the packages, in a clearly visible position.
Send the goods at your own expense to the following address Normic & Cars S.r.l.s., Via G.Galilei 123/A 35020 Albignasego (PD) – Italy.
It is convenient to use a courier for this purpose, as the withdrawal procedure is only operational upon receipt of the goods.
For information and suggestions, you can contact our customer office at no. 049-8800666 office hours 9-13 14.30-18.30 from Monday to Friday morning.
Normic & Cars S.r.l.s. reserves the right to refuse the goods received in the event of non-compliance with the procedure indicated above.
The costs and risks of transport for the return are fully borne by the buyer.
The shipment must be insured at the customer’s expense against theft and transport damage for the value indicated on the purchase invoice. Otherwise we reserve the right to charge for any damages suffered by deducting them from the sums to be reimbursed.
Note: The refund will be made only after having received and verified the integrity of the returned goods.
Refund processing times
Normic & Cars S.r.l.s. will refund the amount paid, within a maximum of thirty days from the moment in which it becomes aware of the exercise of the right of withdrawal by the buyer and upon receipt of the goods subject to withdrawal, by bank transfer.
In compliance with the aforementioned Legislative Decree, only the shipping costs of the returned product will be borne by the customer.
Transport costs are charged to the buyer and are calculated automatically when the cart is filled and depend on the value of the goods and the destination.
These General Conditions of Sale, pursuant to Legislative Decree 6 September 2005, n. 206 “Consumer Code, in accordance with article 7 of law 29 July 2003, n. 229” regulate the sale of products through a distance selling system.
This distance contract is defined according to art. 50 and following, concerning goods and services stipulated between a company and a consumer in the context of an “on-line” sales system or remote service provision organized by the company which, for this contract, uses exclusively the site Internet aquamike.eu, as a remote communication technique until the conclusion of the contract, including the conclusion of the contract itself. In this case it follows that this contract is identified as electronic commerce, and defined as provided for by art. 12 of Legislative Decree 9 April 2003, n. 70, implementing directive 2000/31/EC of the European Parliament and of the Council.
All products sold by Normic & Cars S.r.l.s. are covered by the 24-month warranty for lack of conformity, pursuant to Legislative Decree 24/02. To take advantage of the guarantee, the customer must keep the invoice.
The 24-month warranty pursuant to Legislative Decree 24/02 applies to products that present a lack of conformity, provided that the product itself is used correctly, in compliance with its intended use and with the provisions of the attached technical documentation.
This guarantee is reserved for the private consumer (natural person who purchases the goods for purposes not related to his professional activity, or who makes the purchase without indicating a VAT number in the order form).
In the event of a lack of conformity, Normic & Cars S.r.l.s. provides, without costs for the Customer, the restoration of the conformity of the product through repair/replacement or the reduction of the price, until the termination of the contract.
Normic & Cars S.r.l.s. guarantees that the products are manufactured in compliance with the technical specifications declared on the packaging, in the technical bulletins, instructions and user manuals.
Without prejudice to the principles of producer responsibility, the responsibility of Normic & Cars S.r.l.s. in the event of any defects in the products, it will be limited to the replacement, repair or refund of the price of the same according to the methods and terms set out in the Civil Code, without prejudice to any derogating provisions expressly indicated on the packaging of the products in the technical bulletins, instructions and manuals of the ‘use. Furthermore, Normic & Cars S.r.l.s. assumes no responsibility for damages that the purchaser may possibly suffer due to improper conservation, custody, use of the products, if the latter has failed to scrupulously follow the indications or instructions in any form provided by aquamike.eu.
Similarly, Normic & Cars S.r.l.s. assumes no responsibility for any damages that the purchaser’s customers may suffer due to an insufficient fulfillment of the obligations towards them, with particular regard to the information charges to the consumer.
Limitations of Liability
The information contained on this site has been carefully reviewed and published in good faith as accurate information.
However, Normic & Cars S.r.l.s. assumes no responsibility for inaccuracies, errors or omissions that may be contained in these pages. In no event Normic & Cars S.r.l.s. may be held responsible for delays, lost earnings, direct, indirect, special or incidental damages resulting from any inaccuracy or omission in this catalogue, even if advised of the liability for such damages.
The design and material of the products marketed may be subject to change without notice, the photos have no contractual value.
Products and their use We assume no responsibility for their improper use.
Jurisdiction and applicable law The sales contract between the Customer and Normic & Cars S.r.l.s. is understood to be concluded in Italy and regulated by Italian law.
For the solution of civil and criminal disputes deriving from the conclusion of this distance selling contract, if the Customer is a consumer, the territorial jurisdiction and that of the reference court of his municipality of residence; in all other cases, the territorial jurisdiction is exclusively that of the Foro of Padova.